Welcome to Activv ShippinJA! By using our services, you agree to the following terms and conditions. Please read them carefully before using our shipping services.

1. Services Provided

Activv ShippinJA offers international shipping and freight services for individuals and businesses. We facilitate the delivery of packages from the U.S. to Jamaica, handling customs clearance, consolidation of shipments, and last-mile delivery.

2. Shipping Rates and Fees

Shipping rates depend on the weight, size, and destination of your package.
Additional fees may apply for customs duties, special handling, and express delivery.
We reserve the right to change our shipping rates at any time. Updated rates will be posted on our website or communicated directly.

3. Customs and Duties

Customers are responsible for any customs duties and taxes applicable to their shipments.
Activv ShippinJA will assist with customs clearance, but customers must ensure that all necessary information and documentation are provided to avoid delays.
If customs fees are required, they must be paid before the package can be released.

4. Delivery Timeframe

We strive to ensure deliveries within 48-72 hours after the package leaves the U.S.
Delivery times may vary depending on the destination, customs clearance, and other factors beyond our control.
Activv ShippinJA will inform you of any delays and assist in resolving issues promptly.

5. Package Handling and Insurance

Activv ShippinJA handles all packages with the utmost care. However, customers are encouraged to purchase shipping insurance for high-value or fragile items.
In case of damage or loss, we will assist in filing a claim as per our policy.

6. Freight Services

For bulk shipments and heavy items, Activv ShippinJA offers freight services for both individuals and businesses.
Special arrangements and pricing for freight services are available upon request.

7. Payment Terms

All payments for shipping services must be made in advance through our available payment methods.
Activv ShippinJA reserves the right to withhold shipments until full payment is received.

8. Delivery Areas

We offer delivery to Kingston and Portmore for an additional cost.
For other areas in Jamaica, we partner with Knutsford and Zipmail for shipping.

9. Claims and Disputes

In the event of damage, loss, or delays, Activv ShippinJA will work with you to resolve the issue.
Any claims must be filed within 7 days of receiving the package.

10. Prohibited Items

Activv ShippinJA does not ship illegal items, hazardous materials, or items prohibited by customs regulations.
The customer is solely responsible for ensuring that the items shipped comply with applicable laws and regulations.

11. Liability

Activv ShippinJA is not liable for any damage, loss, or delay caused by circumstances beyond our control, including but not limited to natural disasters, acts of war, or customs delays.
Our liability is limited to the value of the shipping service provided.

12. Privacy Policy

We respect your privacy. All personal information provided will be used solely for the purpose of providing shipping services and will not be shared with third parties unless required by law.

13. Modifications to Terms

Activv ShippinJA reserves the right to modify these terms and conditions at any time.
Customers will be notified of significant changes, and the updated terms will be posted on our website.

14. Contact Information

For inquiries or assistance, please contact us at:

Email: info@activvshippinja.com
Phone: 876-358-1921 / 876-230-9306
Website: activvshippinja.com

By using Activv ShippinJA’s services, you acknowledge and agree to the terms outlined above.

Terms and Conditions